FAQs
Carpet Cleaning
How long will it take to clean my carpet?
On average, a carpet cleaning service will be anywhere from 30 - 45 minutes per room depending on room size and soiling severity.
Do you move furniture when you clean carpets?
Yes. At the client's discretion, we move furniture for a small fee ($3.00 - $5.00 per piece depending on the size). After the cleaning is complete, we will return it to its rightful place on protective padding.
There are certain items we will not be able to move including: pianos, china cabinets, pool tables. Call if you have any questions about an item.
Do I need to vacuum before carpet cleaning?
No. Vacuuming is included in the carpet cleaning service.
What method do you use for carpet cleaning?
We pre-treat and extract with rinse additives to help remove the maximum amount of soil and detergent.
How long will it take for my carpet to dry after a cleaning?
Generally, carpets are dry after 8 - 12 hours. Carpets that were heavily soiled may take longer.
Upholstery Cleaning
What method do you use for upholstery cleaning?
Methods depend on the type of fabric. Call us for more information.
What upholstery fabrics can you clean?
We clean a range of upholstery fabrics which include, but are not limited to: linen, cotton, wool, silk, fur, and velvet.
Do you provide upholstery cleaning services on site?
Yes.
Do you offer pickup and delivery services?
Yes. We can pick up and deliver furniture cushions at no additional cost.
Do you offer a drop-off option?
Yes. Call ahead to schedule a date and time to drop off furniture or cushions at our workshop. We will notify you when your item is ready to be picked up.
How long will it take for my upholstery to dry after a cleaning?
Generally, 6 - 8 hours. Upholstery that was heavily soiled may take longer.
Oriental & Designer Rug Cleaning
How long does off-site rug cleaning take?
From pick up to delivery, about 7 - 10 days.
What method do you use for oriental rug cleaning?
Firstly, rugs are inverted and tamped to remove dry soil prior to adding any moisture to the rug. Next, rugs are pre-treated with gentle detergents which are then flushed out with rinse water. The rugs are then laid out to dry flat rather than hung up to avoid dye run and dimensional distortion.
Do you offer pickup and delivery services?
Yes. We can pick up and deliver your rug at no additional cost.
For roll-up and roll-out service, a small fee will be charged.
Do you offer a drop-off option?
Yes. Call ahead to schedule a date and time to drop off your rug at our workshop. We will notify you when your item is ready to be picked up.
Soil Protector & Deodorizer Application
Why should I have a protector applied to my cleaned carpets, rugs, or upholstery?
Treated carpets, rugs, and fabrics release dry soils more readily during vacuuming and reduce adsorption of liquid spills.
How does your deodorizer work to remove odors?
Our deodorizer is an odor absorber designed to entrap organic odors, but not fragrances.
General
What are your hours of operation?
Monday – Friday: 8:00 AM – 4:00 PM
Saturday and Sunday: Commercial cleaning and emergency cleanings.
Do you serve residential and commercial locations?
Yes.
Where can I find information about pricing?
Call, text, or email for a quote.